If your purchased item has any defects, please fill in the fields below. We are sorry, but photos are short videos of the defective article. Please note that the total number of files sent is not more than 5 MB. As soon as your request has arrived, an employee will contact you within approx. 24 hours. We look forward to helping you and find a good solution. If you have only a question, you can reach us by phone: +49 (0) 251 / 596877-80 during our opening hours or use our contact form.
Use the following form exclusively for return applications.